As you know, we're in the midst of some changes at Cardell. We know these last few months have been a bit hectic for everyone, but the most important thing is that these changes don't negatively impact you. On the contrary, we want to see you benefit from all the new initiatives we have planned for 2016, a year that will mark a turning point for Cardell Watch Store .
These past few months have been very intense in terms of planning, defining our direction, and, above all, what we offer you. If there's one thing that's truly important, it's you, and we want your experience with us to be the best, whether you visit us at our store in Alicante or prefer to shop online. That's why we're implementing initiatives that seamlessly integrate online and physical channels. Easy, right? What's known today as omnichannel retailing—we want to offer you the ability to interact with us in the same way, regardless of the channel you use.
What services do we offer to ensure your experience with us is satisfactory? Today, for example, I'm going to tell you a little about how it works when you make a purchase at Cardell Watch Store through any of our sales channels.
You can use any of them, whichever is most convenient for you, and I'll start with our physical store located in Alicante at Calle Jorge Juan nº 11 (next to Alicante City Hall). Besides the experience of visiting us, we're very close to all those iconic places in Alicante that we love so much, such as its beach, the Explanada promenade, the old town, etc. We're right in the heart of Alicante .
Here you will find the watch and accessory brands we are selecting for this new venture. As added benefits, if you decide to trust us with your purchase, in addition to paying by traditional means (cash or card), you have 30 days to return your product if it is not what you expected or for any other reason. We will refund the full amount of your purchase if you are not satisfied .
Also, if you'd like us to deliver your purchase to your home, or if it's a gift you'd like delivered to a specific location, just ask and we'll be happy to do it.
As an extension of these services, we have our online channel cardellwatchstore.com where, in addition to the usual payment methods (PayPal, Card), you can also place your order and pay when you receive it (cash on delivery). Just like in our physical store, you also have the option of returning your order within 30 days of the purchase date, and if you don't live near us, we'll send it to you wherever you tell us, no problem.
You also have the option of shopping comfortably from home and then taking a stroll through this wonderful area to pick up your purchase. Or, for example, you could be walking around this lovely area, visit us, try on that watch you liked, and then complete the purchase from home and we'll deliver it to you. Often we hesitate to make an online purchase because we're unsure if we'll like the item when we receive it, or if it will fit well, or whatever the reason may be. At Cardell , we give you the opportunity to try it on, consider it, and if you wish, buy it and receive it in the way that's most convenient for you.
If you have any questions about what's been discussed here, or any suggestions, please feel free to leave a comment or write to us at info@cardellwatchstore.com. I'll be happy to answer any questions you may have because we want your experience with us to be the best it can be.
Greetings to all.
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