PAYMENT METHODS
- Credit or Debit Card: cardellwatchstore.com offers you a secure online payment system so you can make your purchases with maximum security and peace of mind. All data provided during the process is encrypted using SSL (Secure Socket Layers) to ensure maximum security.
- PayPal: This is a fast, convenient, and secure way to pay for your online purchases from any device you use.
- Klarna: In order to offer you Klarna payment methods, we may transmit your personal data, including contact information and order details, to Klarna during the checkout process. This allows Klarna to assess your eligibility for Klarna payment methods and tailor these payment methods to your profile. Your personal data is processed in accordance with Klarna's privacy policy.
cardellwatchstore.com ships worldwide. Delivery time is
Our shipping costs are always free on purchases over €24.
Orders will be shipped directly from cardellwatchstore.com through its logistics operators.
If no one is available to receive the package at the specified delivery address, a notice will be left with a phone number you should call to confirm a delivery time. The shipping company will store your package in its warehouse for approximately 10 to 12 days before returning it to our facilities.
If you do not receive your purchase within the estimated time, you should contact cardellwatchstore.com Customer Service. You can write to us at info@cardellwatchstore.com for this purpose. As soon as we receive your notification, we will take the necessary steps to determine why you have not received it within the agreed timeframe.
If you find a defective product in your order or it is not what you wanted, please contact us at info@cardellwatchstore.com or you can return it to our store located at 11 Jorge Juan Street in Alicante.
You may return merchandise to us as long as you notify us of your intention to do so within 30 days of receiving your order and as long as the packaging is in good condition. To do so, please contact us at info@cardellwatchstore.com or use our contact section. The refund will be made using the same payment method used for the purchase.
Whenever the return is due to a product defect, cardellwatchstore.com will cover the return shipping costs. You may replace the item or exchange it for other items.
If the reasons for the return are beyond cardellwatchstore.com control, i.e., if the merchandise is in perfect condition but you still want to return it, you must send the product in its original packaging and in perfect condition. The costs incurred for the return will be covered by cardellwatchstore.com.