I'm back again to tell you about something happening in Cardell. As we mentioned recently, we're working hard to improve your experience at the Cardell Watch Store. Today we're not talking about spectacular watches, although we do have some, or new jewelry—maybe tomorrow. Today we're focusing on new features that can make your experience in Cardell even more convenient.
Today, almost everyone does it: we go for a walk, phone in hand, see something we like in a store, and almost automatically go to our browser to look up information and the price of that item. Then we go into the store to see the product, try it on, touch it, ask for information, and then, in many cases, end up buying it online. This phenomenon is what we now call showrooming.
*Image from Shopify blog
At Cardell, we want to go a step further, and now you can visit us—something we're thrilled about! You can try on all our products, ask us anything you need to know about that watch you're considering, its features, and anything else you can think of. We'll be happy to help. You can also compare prices online; I assure you, there isn't much difference in many cases. And if you're not entirely convinced or it's not the right time, we offer you the option to buy whenever and wherever you like.
At Cardell, our goal is to bridge the gap between the in-store and online shopping experiences. We want to combine all the benefits of both because at Cardell we believe in omnichannel retailing and a seamless experience, regardless of the channel you choose.
How does it work?
From now on, when you visit us, we'll be ready to help you with anything you need, as always, providing you with the information you require, letting you try on the watch, and advising you on what you're looking for. But if you need time to think about it, or if you can't or don't want to take it with you right away, we offer you the option of creating a shopping cart with no obligation. We'll then send the details to your email address so you can decide later whether you want to buy it online whenever and wherever you like. We'll ship it to you right away so you receive it as quickly as possible, or if you prefer, you can pick it up at our store.
We want to improve your experience when you visit us, and we work every day to achieve this by offering you tools to make everything easier. Combining the desire to see and touch the product with the ease of completing your purchase online from your mobile device whenever you want is an improvement to the experience you can have at Cardell Watch Store. And remember, if you have any questions or want to help us improve with your feedback, you can send us an email to info@cardellwatchstore.com
We'll be back very soon with more news for you.
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